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Terms of Service

Effective Date: March 11, 2026

Table of Contents

  1. Acceptance of Terms
  2. Service Description
  3. Account Registration
  4. Subscription & Billing
  5. Free Trial
  6. Acceptable Use
  7. Prohibited Content & Conduct
  8. Intellectual Property
  9. Third-Party Services
  10. Termination & Data
  11. Disclaimer of Warranties
  12. Limitation of Liability
  13. Indemnification
  14. Governing Law
  15. Modifications to Terms
  16. Contact Information

1. Acceptance of Terms

By accessing or using KneadIt ("the Service"), operated by Infinity Digital LLC ("we," "us," or "our"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, you may not use the Service.

These Terms apply to all users of the Service, including bakery owners ("Bakers") who manage their businesses through KneadIt, and their customers ("End Customers") who place orders through Baker storefronts.

2. Service Description

KneadIt is a multi-tenant software-as-a-service (SaaS) platform designed for cottage food bakers. The Service provides tools for:

  • Order management and tracking
  • Product catalog and category management
  • Customer relationship management
  • Recipe management and ingredient costing
  • Financial tracking and reporting
  • Customizable online storefronts (hosted at bakeryname.getkneadit.app)
  • Invoicing and payment tracking

KneadIt does not directly process payments between Bakers and End Customers. Payment processing is handled through third-party services (such as PayPal) configured by each Baker independently.

3. Account Registration

To use KneadIt, you must create an account and provide accurate, complete, and current information. You are responsible for:

  • Maintaining the confidentiality of your account credentials
  • All activities that occur under your account
  • Notifying us immediately of any unauthorized use of your account

You must be at least 18 years old to create an account. By registering, you represent that you are legally able to enter into a binding contract.

Each Baker account is assigned a unique subdomain (bakeryname.getkneadit.app). You are responsible for all content published on your subdomain.

4. Subscription & Billing

KneadIt offers three subscription plans:

  • Starter — $9/month
  • Growth — $19/month
  • Pro — $29/month

All payments are processed securely through Stripe. By subscribing, you authorize us to charge your payment method on a recurring monthly basis until you cancel.

Cancellation

You may cancel your subscription at any time through your account settings. Upon cancellation:

  • Your subscription remains active until the end of the current billing period
  • No partial refunds are issued for unused time within a billing period
  • Your storefront and data will remain accessible until the end of the billing period

Price Changes

We may change subscription prices with at least 30 days' notice. Founding member pricing, where applicable, is locked in for the duration of your continuous subscription.

5. Free Trial

New accounts receive a 30-day free trial. No credit card is required to start a trial. At the end of the trial period, you must subscribe to a paid plan to continue using the Service. If you do not subscribe, your account will be suspended, though your data will be retained for a reasonable period to allow you to reactivate.

6. Acceptable Use

You agree to use KneadIt only for lawful purposes related to managing a cottage food or home baking business. You must comply with all applicable local, state, and federal laws, including cottage food regulations in your jurisdiction.

7. Prohibited Content & Conduct

You may not use KneadIt to:

  • Sell products that violate local cottage food or food safety regulations
  • Post content that is defamatory, obscene, or infringes on any third party's rights
  • Engage in fraudulent, misleading, or deceptive business practices
  • Distribute malware, spam, or other harmful content
  • Attempt to gain unauthorized access to the Service or other users' accounts
  • Resell, sublicense, or redistribute the Service without our written consent
  • Use the Service in any way that could damage, disable, or impair our infrastructure
  • Scrape, crawl, or otherwise extract data from the Service in an automated manner

We reserve the right to suspend or terminate accounts that violate these rules, with or without notice.

8. Intellectual Property

Your Content

You retain full ownership of all content you upload to KneadIt, including product photos, descriptions, recipes, and business information ("Your Content"). By using the Service, you grant us a limited, non-exclusive license to host, display, and transmit Your Content solely for the purpose of operating the Service.

Our Platform

KneadIt, including its design, code, features, branding, and documentation, is the intellectual property of Infinity Digital LLC. You may not copy, modify, distribute, or reverse-engineer any part of the platform.

Storefront Branding

While you may customize your storefront's appearance (colors, logo, content), the underlying platform technology and "Powered by KneadIt" attribution remain our property.

9. Third-Party Services

KneadIt integrates with third-party services to provide its functionality:

  • Stripe — for subscription payment processing
  • Resend — for transactional email delivery
  • Cloudflare — for content delivery and security

Your use of these services is subject to their respective terms and privacy policies. We are not responsible for the actions, practices, or policies of any third-party service.

Payment processing between Bakers and their End Customers (e.g., via PayPal) is configured and managed entirely by the Baker. KneadIt is not a party to those transactions.

10. Termination & Data

By You

You may terminate your account at any time by canceling your subscription and contacting us to request account deletion.

By Us

We may suspend or terminate your account if you violate these Terms, fail to pay subscription fees, or if we discontinue the Service. We will provide reasonable notice when possible.

Effect of Termination

Upon termination:

  • Your storefront will be taken offline
  • Your data (products, orders, customers, recipes) will be retained for 30 days, during which you may request an export
  • After the 30-day retention period, your data will be permanently deleted
  • Any outstanding payment obligations survive termination

11. Disclaimer of Warranties

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

We do not warrant that the Service will be uninterrupted, error-free, or secure. We do not guarantee any specific results from using the Service.

12. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, INFINITY DIGITAL LLC SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, DATA, OR BUSINESS OPPORTUNITIES ARISING FROM YOUR USE OF THE SERVICE.

OUR TOTAL LIABILITY FOR ANY CLAIMS RELATED TO THE SERVICE SHALL NOT EXCEED THE AMOUNT YOU PAID US IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM.

13. Indemnification

You agree to indemnify, defend, and hold harmless Infinity Digital LLC and its owner, Jeffrey Davidson, from any claims, damages, losses, or expenses (including reasonable attorney fees) arising from:

  • Your use of the Service
  • Your violation of these Terms
  • Your violation of any applicable law or regulation
  • Any content you publish through the Service
  • Any dispute between you and your End Customers

14. Governing Law

These Terms are governed by and construed in accordance with the laws of the State of Florida, United States, without regard to its conflict of law provisions. Any disputes arising from these Terms or the Service shall be resolved in the courts located in the State of Florida.

15. Modifications to Terms

We may update these Terms from time to time. When we make material changes, we will notify you via email or through the Service at least 30 days before the changes take effect. Your continued use of the Service after the effective date constitutes acceptance of the updated Terms.

16. Contact Information

If you have questions about these Terms, please contact us:

  • Email: hello@getkneadit.app
  • Company: Infinity Digital LLC
  • Location: Florida, USA
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